If the products have non-quality problems, you are just not satisfied with them, or if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and exchanged for free.
If you want to return please make sure that:
1. Products must be in the condition you received them and in the original box or packaging.
2. Please send your purchase back to us.
3. Once your return is received and inspected (usually within 72 hours of receipt), your refund will be processed and credited back to your card. Please note that depending on your credit card company, it may take an additional 5-10 business days after your credit is applied for it to post to your account.
Note: A customer is responsible for paying the mailing fee to deliever an item back to us. We ship the exchanged item back to the customer for free.
1. Items received within 60 days from the delivered date.
2. Contact us using the form or by calling the number specified on the Contact info page.
3. Send the items you would likme to return or exchange at to the address specified on the contact info page.
Tips: Shipping fee is free for exchange at the resend.
Should you wish to cancel your order, you must contact us immediately. Majority of orders are dispatched within 24 hours, orders in transit cannot be canceled.